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National Portfolio - Software Developer
This well-known industry leading global
software developer engaged The Millennium
Group for on-site Mail Services within its
World Headquarters and eight other operating
facilities throughout the U.S. The
Millennium Group’s approach and core
services expertise allows this company to
significantly improve service levels, reduce
operating costs and allow focus on core
business. Professionals from The Millennium
Group provide on site Mail Services – mail
and shipping/receiving – within properties
in California, Oregon, Utah, Minnesota,
Texas, and Florida. |
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Approach
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Implemented a dedicated
National Office Services Manager to
unify service delivery and management
across the entire enterprise.
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Developed a national RFP
for digital postage equipment solutions
enterprise wide.
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Implemented national
receiving automation, thus creating an
environment for paperless distribution
of overnight material.
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Restructured internal and
external transportation routes.
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Participated in the
United States Postal Service’s (USPS)
MQC – Mailpiece Quality Control –
Training Progam.
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Conducted national
benchmark evaluations.
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Evaluated company’s
inter-office mail strategy and approach.
Results
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Yielded $355,000 in
savings over the life of all contracts.
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Allowing Symantec to
control and track valuable items
immediately through automation.
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Reduced postage costs and
improved mail delivery.
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Increased productivity,
mail delivery times, and reduced
operating costs.
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On site Subject Matter
Experts (SME’s) to Mailpiece Quality
Control (MQC) training and certification
75% of the program site support has been
certified.
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Offered an adjusted staff
alignment based on industry trend data.
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Provided cost savings
opportunity of over $350,000 by managing
the transit of inter-office mail on an
exception base approach rather than a
universal standard.
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