Legal Services - International Law Firm

This well-known leading AM Law 50 International Law Firm engaged The Millennium Group for on-site Office and Facilities Support Services for two of its U.S. offices. The Millennium Group’s approach and core services expertise allows this firm’s administration to meet attorney document management needs, provide high levels of internal services, and reduce operating expenses.  Professionals from The Millennium Group provide on site Office Services and technologies for litigation support, duplicating, file management, mail, shipping/receiving, reception, key operator support, audio/visual support, and messenger services within properties in Philadelphia, PA and Tampa, FL.

Approach

• Deployed robust digital multi-functional duplicators for the copy centers.
   
• Deployed a robust fleet of digital multi-functional copiers that print, fax and scan throughout the firm offices.
   
• Deployed on premises digital color duplicating in the Philadelphia office bringing previously outsourced work on premises.
   
• Brought on site document imaging and CD burning by deploying robust technology within the Philadelphia office.
   
• Deployed digital mail metering systems in both offices.
   
• Reproduce hundreds of thousands of pages of documents each month on provided digital multifunctional technology including heavy litigation, real estate closing binders, book duplicating, forms and general administration.
   
• Centralized ordering of all office supplies, video conferencing set ups, kitchenette, conference room cleaning, and office moves.
   
• Execute mail/fax/copy sweeps every 20 minutes.
   
• Integrated Reception services to cover for firm staff in times of need. And centralized messenger needs via Office Services.
   
• Conducted an initial file purge where over 2,500 old/non-essential case files were extracted and sent to off-site storage.
   
• Implemented a formalized Records/File destruction schedule eliminating over 650 records stored off-site for as long as 15 years.

Results

• Enhanced overall document output quality (analog to digital multi-functional devices)
   
• Realized over $90,000 in annual savings in Philadelphia with the on premises execution of previously outsourced work (color duplication, document imaging and CD burning).
   
• Enhanced services and response to attorney needs with the on premises execution of previously outsourced work.
   
• Maximized document security and confidentiality with the on premises execution of previously outsourced work.
   
• Met USPS digital metering compliance and provided National Account discounts of 10%.
   
• Providing seamless coverage of Reception duties to clients, attorneys and other professionals.
   
• Maximized on premises file storage space equating an undetermined soft dollar save.
   
• Yielded an undetermined savings associated with off-site records storage.