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Investment Banking
This leading global Investment Bank engaged
The Millennium Group for on-site Office and
Facilities Support Services within its New
York City North American Headquarters to
improve services, reduce operating expenses,
and focus on core business. Professionals
from The Millennium Group provide on site
Office Services including Mail, Copy,
Messenger, Shipping, Receiving, Records,
Copier Key Operations, Conference Room
Management, Reception and light Facilities.
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Approach
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Right-sized staffing and
management providing dedicated
professionals who are highly bonded,
insured, and pre-screened to the highest
levels in the industry
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Deployed robust mail and
package receiving and internal tracking
automation.
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Integrated disparate
services (Mail, Copy, Messenger and
Facilities) into a unified Office
Services team where employees are
cross-trained and cross-utilized to
execute services at the highest levels
with at the most minimal cost.
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Receive, fulfill and mail
domestically and internationally over
1,000 “confirms” (personal and
institutional statements) from the data
center daily.
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Implemented an
international re-mail program for
international mailing needs.
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Analyzed off-site records
storage and recommended a change in
vendors.
Results
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Savings of over $ 140,000
in a first generation outsourcing
initiative.
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Flawless delivery -
internally and externally – of live
securities, trade tickets, reports, etc.
to local institutions (Mellon Bank,
Depository Trust Co., etc), and the
exchanges (NYSE, AMEX)
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Eliminated loss and
miss-direction of receivables and
accountable mail pieces,
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Enhanced overall services
execution and responsiveness.
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Postage savings for
international mail of over 25%.
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Yielded an undetermined
savings associated with off-site records
storage.
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